Question 1

Are your fruits and vegetables really pesticide-free?

Accepted Answer

Yes. Every crop is grown either hydroponically in a controlled environment or on certified organic partner farms, with zero synthetic pesticides or growth hormones.

Question 2

How fresh will my produce be on arrival?

Accepted Answer

Most produce ships within 24 hours of harvest in insulated cold-chain packaging and typically arrives in 1–3 business days.

Question 3

Do you deliver across India?

Accepted Answer

Yes, we deliver to most PIN codes across India. Rural deliveries may take an additional day.

Question 4

How do I set up a hydroponic kit?

Accepted Answer

Every kit ships with a printed setup guide and a link to a step-by-step video walkthrough. Setup for our starter tower takes under an hour.

Question 5

Can I run a hydroponic kit off solar?

Accepted Answer

Yes — a 165W panel plus a 40Ah battery and small inverter comfortably runs a countertop system 24/7.

Question 6

What is your return policy?

Accepted Answer

Fresh produce is non-returnable but fully refundable if it arrives damaged. Equipment carries a 7-day return window, subject to condition.

Question 7

Do you offer subscription boxes?

Accepted Answer

Weekly and fortnightly produce boxes are on our roadmap. Join the newsletter to be first in line when they launch.

Question 8

Where does your honey come from?

Accepted Answer

Direct from tribal cooperatives in the Nilgiris. It's raw, unheated, and lab-tested for authenticity.